2002-01-30 | 7:31 p.m.
they'd call it "mood mountain"

hace mucho tiempo que no he escrito aquí. yes, i know. i'm a slacker. but i haven't had tons and tons of extra time lately. i'm gonna stop excusing myself now and just write.

i think i need to be a little less affectible. some days the littlest things can make me happy or upset as quick as that. example:
*i worked on a difficult problem with a customer and none of the solutions we tried were working. mood: discouraged/frustrated
*i found out what was going wrong (the customer wasn't following directions exactly) and resolved the problem (impressing even the higher level support professionals). mood: elated
*at the end of the call, the customer said i took too long solving the problem (which was mostly his fault because he wouldn't follow directions) and questioned my technical ability. mood: upset/indignant
*i took a break and helped some dude retrieve a dollar he thought was lost from a vending machine. mood: happy again

or maybe i just need to quit my job.

i've started writing a little synopsis about what's gone on in the weeks i haven't written, and i'll post it later, but for now, i'm gonna wrap it up. [afore mentioned synopsis will not ever be posted because i waited too long, and now i don't feel like finishing it.]

it was just a few simple words, but i never knew that my breath could be so literally taken away...